What Everyone's Talking About
Posted on: Oct 18, 2017
Initially the Google offerings for local businesses seem to be uncomplicated and simple. But as you go deeper, there will be a number of questions you will most certainly have. The following article will help you find the answers to these common questions. Additionally, you will get a clear understanding of the concept of local businesses listed on Google My Business (GMB) page.
The current trend among the majority of the Internet users is to search for information on businesses around their local area. Businesses that provide complete and detailed listings about themselves are considered to be more reliable by online searchers. In this circumstance, making the concept clearer on Google My Business (GMB) listing for local businesses will help any local SEO company in London deliver better results to its clients.
Here, I would like to share a personal experience with my readers. A few years back when I was a greenhorn in the SEO industry, the GMB appeared to me a very simple and easy-to-do task. You just need to fill it out with the relevant business’ information, post some images, claim and verify the listing and finally, include information about the company to have your job done. Now, after all these years in this profession, I know the actual game goes a long way than just what mentioned above.
Here are the 8 most common questions related to Google My Business that can help you drive your client project smoothly to success.
A Google Top Contributor is an online marketer, who possesses sound knowledge on Google Products. These experts voluntarily spend their time to answer questions on Google Product Forums (https://productforums.google.com/forum/#!home;lang=en). (By the way, it is relevant to mention here, a Google Product Forum is a particular forum for Google My Business. These forums enable users to interact with the relevant online community to get answers on questions related to Google products.
2. Is it the right way to create a separate Gmail address to claim my clients’ GMB account listing?
The best way is your client claims his/her GMB page and then assigns you the role of a manager for the page. This way, you can easily log in and do the needful to optimize their Google My Business listings.
In case, a client does not want to claim his own listing, follow the instructions below to be on the safer side.
Always use the client’s contact number for this. This will prove convenient in future, when either your client will hire a different agency or you’ll move on to work at another office.
Your mistake can be marginal. Single Platform is a site that enables restaurants and other similar businesses display their menus and service listing across many online platforms, like Google. It is possible that the menu information was accidentally scraped from this singleplatform.com portal.
To correct the problem, ask the client to approach Single Platform and request it to be removed. Then, the client will also have to request Google My Business support team to make the necessary update in their information.
This is a very problem and there’s no need to be worried.
If a dialogue pops up, saying someone else verified this particular business, just try out one of the following options:
Use a different eMail-id: Try out with all your mail-ids, one or the other may hold the key to unlock your problem. Or, you may request access from the present owner of the listing. Google allows you to directly contact the present owner of the listing through Google My Business.
The present listing owner will get email intimation, asking him to contact you. Similarly, you’ll get a confirmation mail on this. To check your status request, you can click on the link provided in the confirmation email.
If you do not hear anything from the present listing owner, go ahead to verify your affiliation with the business to access its business listing.
There’s hardly anything you can do to remove those negative reviews, even if they are fake and intentional. Google loves it when businesses ask for reviews from their customers. Just try to get more positive reviews from happy customers and satisfied former employees to counter the negative reviews.
The most you can do is you can mark the flag, positioned right next to the review, if you think a particular review has violated Google review policies (https://support.google.com/business/answer/2622994?hl=en). However, Google won’t just remove a review just because you marked the flag, unless it drastically violates the search engine’s policies.
You may place phone calls at the number given below:
If you’re new to Google My Business, I’ll suggest you to first check out the Google GMB Guide (https://support.google.com/business/answer/6337473). I’ll say, it is an excellent guide for the beginners.
Gradually, as you gain knowledge and experience in optimising your GMB listing, you should start consulting Search Engine Land Local (https://searchengineland.com/library/channel/local) for the latest tips and tricks.
When you face tough challenges, just post your question on the Google My Business Forum (https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB). Yes, as you’ve imagined, there exists a particular forum for Google My Business to help people, like you and me.
Remember, in the Google-dominated online world, GMB is a very powerful tool, as your Google My Business listing will connect you straight to your customers. As a senior SEO expert, I’ll suggest you to leave nothing in the hands of luck than properly optimising this tool.